Get the Best Facebook Messenger Bots for Business

Since the dawn of 2016 Face book launched the Robots service known simply as "Bots" for Messenger, an additional tool that many companies are beginning to use. Companies have been very excited by the fact that with the new Conversational Ai send and receive texts through Messenger. They will be able to have a conversation with the clients of a particular website to show the range of products that offer either with images or with videos.

The benefits of the Bot for your company

The apparent advantages of using this new technology are the resources it contributes to the dissemination and awareness of your brand, to attracting new customers, or to customer service. The Bot in question should be developed based on your specific goals. If your goal is to publicize a brand, you can access customers by providing them with the content of interest, invitations to events, or discounts through this medium.

The Best Face book Messenger Bots for Business is a great tool to display your products, manipulate them with your e-commerce plan, and at the same time give customers the option to schedule appointments and obtain their data. If your focus is to provide customer service, the Bot will be essential for a series of tasks that are generally assigned to your staff.

What are the tasks performed?

Among these tasks we can highlight the programming of a battery of answers for frequently asked questions, managing those questions and linking them with the responsible customer service advisor, as well as ex officio transmitting the information of your company regarding the hours in which attention is provided, prices and stocks. The Bot can also take care of receiving reviews and experiences related to your service that customers give regularly.

How to socialize Messenger Bot?

The easiest way for your clients to discover you on Messenger is to use different plugins on your websites, such as Messenger Codes, Messenger Links, or Messenger Usernames. Face book has also facilitated the implementation of Bots through many platforms that enable access to Messenger tools such as Shopify.

There are already many companies that are using Bots in Messenger with great success. Try to boost your business in all possible ways, this is only one, but if you are getting serious about creating your Bot, contact with a specialist. At first, determine the goal of your business, your persona, strategy, market, trends, and budget.

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