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Showing posts from October, 2020

Automate Customer Interaction with the Virtual Facebook Messenger Bot

NitroBots’ Virtual Facebook Messenger Bot is a conversational AI product that allows you to automate meaningful conversations with the customers. Nowadays, the hotlines, business hours and call centres have become the things of the past. In today’s modern times, customers want an easy and quick connection with businesses, and social media is one of the key mediums to make this connection. The social media not only provides you with the platform to promote your product and business, but it also offers customer service in a timely and personalized manner.  The ever-increasing demand on social media can also become overwhelming and take a lot of your valuable time. Thus, to manage social media efficiently for customer service, hiring the virtual messenger assistant can be a great option. It offers several advantages by taking on a lot of your responsibility and business matters. Given below are some of the benefits that you can avail with this product:  Direct social media chats: these d