Automate Customer Interaction with the Virtual Facebook Messenger Bot

NitroBots’ Virtual Facebook Messenger Bot is a conversational AI product that allows you to automate meaningful conversations with the customers. Nowadays, the hotlines, business hours and call centres have become the things of the past. In today’s modern times, customers want an easy and quick connection with businesses, and social media is one of the key mediums to make this connection. The social media not only provides you with the platform to promote your product and business, but it also offers customer service in a timely and personalized manner. 

The ever-increasing demand on social media can also become overwhelming and take a lot of your valuable time. Thus, to manage social media efficiently for customer service, hiring the virtual messenger assistant can be a great option. It offers several advantages by taking on a lot of your responsibility and business matters. Given below are some of the benefits that you can avail with this product: 

Direct social media chats: these days, everyone knows how to use social media which often allows customers to directly contact the company via simple message and get the queries addressed. Facebook has the Messenger app feature. Through these chats, you can get direct response or feedback in no time. By having this tool, you can stay connected to customers 24/7 and increase your brand loyalty. 

Quick searches and replies: many times customers end up asking questions that may not be worth your time. On the other hand, a virtual assistant can provide a quick answer. 

Repetitive answers: many users ask the same question to the company even if the answers are available on social media. In the case of several repetitive questions, a virtual assistant manages these questions with a collection of set answers. They maintain the document of the frequently asked questions, so every time the same question is asked, they simply copy and paste answers which help save time. 

Customer engagement: apart from responding to the questions, a virtual assistant can help you with your social media pages through a variety of ways to engage customers. The virtual assistant also can make timely posts depending upon various holidays and events. 

The Virtual Facebook Messenger Bot is one of the best ways for the businesses to interact with their potential as well as existing customers. It can help you increase sales, automate customer support and qualify leads through personalized conversations. 

Thus, contact NitroBots for hiring this Conversational Virtual Assistant and help your business evolve and grow in no time.

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